Hotel Universal

Front desk staff (Victor) was VERY helpful to us. He direct us to the train station, laundromat and help us to book a day trip to Fisterra. He stored our bags until we came back from our scheduled walking tour around Compostela. There was a young lady working the night shift that had to assist us in getting the shower going due to system been so modern that we couldn't understand. Same with the room key. Need to let customers know that key needs to be push hard into the slot.

This is a small hotel located just at the entrance to the Old City. Despite being in a busy square the room was very quiet (6th floor though). Both room and bathroom were spacious and although we were there adult guests we had space to place our backpacks and trolley. Beds were comfortable and bedsheets starchy clean. We did not book breakfast, hence I cannot rate this. The service was really good and staff very attentive. One of my friends forgot her mobile and earphones and the taxi driver booked by the hotel, dropped us to the airport while he rushed back for the forgotten items, which were quickly recovered by staff at 06:30am. We made it to the flight with all of our belongings. A big plus!!

It was conveniently located next to the airport bus stop for an early morning flight. It was a sweet tiny one person room that had the feel of a ‘ normal’ hotel room but just shrunk down in size. Looks to have been recently renovated. Modern decor. This hotel is on the exact edge of old town so it’s convenient to every thing. Municipal parking lot literally at its doorstep.

It was close to city center but not so close to bars and restaurants that can be very noisy and annoying at night. It’s about 6-7 minute walk to the cathedral. Staff are excellent especially Jessica. Polite and professional, friendly and helpful. Shower is great! It’s a modern, basic hotel for someone looking for just basic reasonable comfort. And unlike other hotels lights are on in the hallways! No weird dark hallways! 24/7 front desk.

The gentleman that helped us check in went above & beyond to get our room ready. We also told him that we had an early train the next morning before breakfast was served, and he scheduled a “picnic” for us to take on the train. The room was simple, but very clean. The hotel is centrally located & walking distance to everything. We loved the location.